This indicates that your transfer was unsuccessful. You should’ve received an email informing you that your funds have been sent back to the platform you used to initiate the transaction. The platform will credit the amount back to your account accordingly.
Transfers are usually refunded for one of the following reasons:
- The bank account or card account is closed
- The bank account number, routing number, or card details were incorrect
- The receiving bank or card issuer rejected the transfer
For ACH bank transfers, please check with your bank to ensure your account is active, able to receive ACH credits, and that the account number and routing number you provided are correct.
For card payouts, please confirm with your card issuer that your card is active and able to receive payouts.
Once you’ve updated your bank or card details at https://offramp.breeze.cash/account, you can initiate a new transfer.
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