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My card is being declined

Your card may be declined due to various reasons. Here are some actions we recommend:

  • Ensure that your card has sufficient balance and is registered under your own name
  • Check that you complete any authentication process
  • Contact your bank to resolve any account restrictions
  • Wait before attempting the transaction again
  • Try an alternative card registered under your name

If the issue persists, please reach out to us.

 
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