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Why is my transfer taking longer than usual?

ACH bank transfers can take up to 3 business days, while debit card payouts can take up to 2 days. Anything within these timeframes is considered normal — even if your previous transfers arrived faster. Timing can vary between transfers, and they may not always arrive in the order they were sent.

A few factors that can affect the timing:

  • Receiving bank/card issuer processing times: Some banks and card issuers post incoming funds faster than others. Delays may also occur during periods of high volume.
  • Batch timing (ACH only): ACH transfers are processed in batches. Depending on when your request was submitted, it may have missed an earlier processing window.
  • Routine reviews: Occasionally, transfers may undergo standard security or compliance checks, which can add processing time.

If it has been more than 3 full business days for an ACH transfer, or more than 2 days for a card payout, feel free to reach out and we’ll be happy to take a closer look.

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